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Customer Service / Bookkeeper

Location: Modesto
Posted on: November 24, 2022

Job Description:

*Coit Cleaning and Restoration Services, *a stable, well-established and highly regarded Residential and Commercial Cleaning and Restoration Company, is seeking to add a dynamic, motivated and reliable individual to our team. The ideal candidate will have experience with customer service, Microsoft Office, Excel and Word; accounting experience is helpful. Competitive compensation and benefits in a fast-paced work environment.

*Key Responsibilities: *

* Scheduling incoming customer service calls to book appointments
* Identify and assess customers' needs to achieve satisfaction
* Handle customer complaints by providing understanding and giving customers options to rectify issues
* Check in routes from previous day and help prepare work for upcoming days
* Assist with general office duties and projects

*Qualifications: *

* Prior accounting/bookkeeping preferred
* Experience using all Microsoft office software (outlook, word, excel) with an ability to become familiar with firm-specific programs and software
* Ability to multi-task with high attention to detail
* Strong cognitive skills including analysis, problem solving, decision making
* Ability to work collaboratively with other team members to support data quality and integrity initiatives
* Strong verbal and written communication abilities, along with excellent customer service skills
* Able to work 40 hours a week - Monday through Friday

Job Type: Full-time

* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
Physical setting:
* Office
* 8 hour shift
* Monday to Friday

Work Location: One location%58047475%

Keywords: COIT CLEANING & RESTORATION, Modesto , Customer Service / Bookkeeper, Accounting, Auditing , Modesto, California

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