ModestoRecruiter Since 2001
the smart solution for Modesto jobs

Multi-Unit Team Leader

Company: H&R BLOCK
Location: Modesto
Posted on: August 17, 2019

Job Description:

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as needed
    What you'll bring to the team...
    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelor's degree in a related field, or HS diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

Keywords: H&R BLOCK, Modesto , Multi-Unit Team Leader, Hospitality & Tourism , Modesto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Work at Home Customer Service
Description: Benefit Specialists Needed Now 24 year old reputable national healthcare and dental benefits
Company: MAH Benefits
Location: Stockton
Posted on: 08/25/2019

Merchandiser - Part Time - Oakland CA
Description: Merchandiser - Part Time - Oakland CA Sales United States-California-Oakland-Region 7 Full-time Permanent 18.40/Hr Jun 24, 2019 Build and maintain ABI product displays Rotate and stock all accounts Pull-up (more...)
Company: Anheuser-Busch
Location: Oakland
Posted on: 08/25/2019

INBOUND CUSTOMER SERVICE
Description: An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a focus on technical (more...)
Company: Mommy Jobs Online
Location: Oakland
Posted on: 08/25/2019


Part Time Brand Ambassador (Adult Beverage)
Description: What is a Brand Ambassador A Product Demonstrator is an individual who is hired on to represent a brand or brands, sampling promoting their products to consumers in a retail environment. What is involved (more...)
Company: Gourmet Demonstration Services
Location: Oakland
Posted on: 08/25/2019

Retail Associate
Description: We were born to chase what we are true to. It s not that we want to WE HAVE TO. We have a vision that turns obstacles into opportunity. A creative courage to tempt the impossible And embrace the strange. (more...)
Company: Volcom, Inc.
Location: Gilroy
Posted on: 08/25/2019

Guest Advocate (Cashier), General Merchandise, Inbound (T3330)
Description: ALL ABOUT TARGETAs part of our collaborative and guest-obsessed team, you help us create an experience that makes guests---say--- I love Target When you work at Target, you're helping every family discover (more...)
Company: Target
Location: Oakland
Posted on: 08/25/2019

Retail Sales Consultant-Oakland
Description: HERE'S THE RUNDOWN We're looking for a down-to-earth go-getter who can help customers sort through all the options and hash out a plan that's right for them. Part sales expert, part customer service
Company: Comcast (in partnership with Manpower RPO)
Location: San Jose
Posted on: 08/25/2019

Catering Sales Manager
Description: Commission based sales for office caterer--ABOUT USWe serve street food that combines
Company: Hella Good Taco Company
Location: Oakland
Posted on: 08/25/2019

Bartender
Description: SMG, a public facilities management company, has immediate openings for part-time Bartender at Save Mart Center. SUMMARY: This position is responsible for providing high quality customer service during (more...)
Company: Smg
Location: Fresno
Posted on: 08/25/2019

Restaurant Kitchen Manager- Start at $75k+ / year (Gilroy,CA)
Description: At Red Robin, we're not your typical American burger restaurant. Our fans love us for our quirky, irreverent personality, and the way we add an unexpected wink of fun to whatever we do. From our outrageously (more...)
Company: Red Robin
Location: Gilroy
Posted on: 08/25/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Modesto RSS job feeds