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Remote Technical Support Manager

Company: Aloware
Location: Modesto
Posted on: April 5, 2021

Job Description:

A modern contact center solution company is filling a position for a Remote Technical Support Manager. Candidates will be responsible for the following: Maximizing your customers' growth opportunities Contributing ideas that help improve our processes, practices, and tools Finding opportunities for customers to increase their usage Must meet the following requirements for consideration: 3+ years experience working in Customer Success and/or Sales Strong background in communication industry or similar Strong communicator with excellent verbal and written communication skills Comfortable negotiating contracts, and handling upsells and renewals Proven track record of meeting and exceeding account growth targets/KPIs on a consistent basis Strong interpersonal skills, experience building strong relationships

Keywords: Aloware, Modesto , Remote Technical Support Manager, IT / Software / Systems , Modesto, California

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