Dont Touch

Company: Oneco 1
Location: Burlingame
Posted on: April 2, 2026

Job Description:

Description CURRICULUM VITAE Kwiatkowska M agdalena Warsaw, Poland E-mail: [email protected] Phone: 48 601 130 265 WORK EXPERIENCE POLAND, POLKOMTEL (FINANCIAL DEPARTMENT ) OCTOBER 2013 — PRESE NT Business Analysis and Reporting Specilist - - - - - - - Reporting, tracking and analyzing data Preparing recommendation for General Managem ent Creating soluti ons for business users and understand their needs Improving and automating recurring reports Preparing business cases for products commissions Accounting commissions and bonuse s Cooperation with Departments (HR, IT, Sales, Operations) POLKOMTEL (MARKETING DEPARTMENT ) MARCH 2012 — SEMPTEMBER 2013 Sales support specialis t - - - Creating motivation programs for employees Preparing business cases for products commissions Analyzing sales, financial reports (usage and customer opportunity) or input/ recommendations into customer targeting, including rules and prioritisations - - Development and implementation CRM applicati ons Cooperation with Departments (Financial, IT, Sales, HR, Operations) SKILLS : POLKOMT EL (OPERATIONS DEPARTMENT) AUGUST 2011 — FEBRUA RY 2012 Process Development Junior Specialis t - - - - - - Modifying service processes in the Call Center Development and implementation tools and applications for Call Center Analyse user requirement s, design, test and optimize applications Managing internal website content Interpreting and creating standards and procedures Cooperation with IT and HR Departments POLKOMTEL (OPERATIONS DEPARTMENT) JANUARY 2010 — JULY 2011 Knowledge Management and Communication Junior Specialist - - - - - Preparing articles and descriptions for Call Center staff on an internal website. Creating diagrams and scenarios calls Training Cal l Center staff- Creating eLearning courses Supporting Call Center Consultants Cooperation with Marketing Depart ment POLKOMTEL (OPERATIONS DEPARTMENT) JUNE 2007 — DECEMBER 2009 Call Center Concultant - answering inbound calls QUALIFICA TIONS - - - - - Experience in analyzing large amounts of data (databases, MS SQL, Teradata 14) Skills in visualizati on data in Excel, Tableau. Proficient in the use of Microsoft Office tools Good knowledge of Visio, MS Project, Tableau Practical knowle dge of Sharepoint, HTML, C#, Adobe ( Premier pro, Photoshop, Illustrator ) Knowledge of CRM solutions - Language skills: English - intermediate French - intermediate Polish - native EDUCAT ION E-BUSINESS MANAGEMENT SEPTEMBER 2011 — SEPTEMBER 2013 University of WarsawMaster's degree in Web Analytic s LAW AND ADMINISTRATION SEPTEMBER 2007 — SEPTEMBER 2010 University of WarsawBachelor's degree in Labour law INTERES TS New Technologies , Travels, Website Usability , History, Music, Sport ( bridge, swimming, XC skiing) , Creation ( words, images, soundes )

Keywords: Oneco 1, Modesto , Dont Touch, IT / Software / Systems , Burlingame, California