(USA) Global Account Manager
Company: Morrison Express
Location: South San Francisco
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Salary: Essential Duties and
Responsibilities Infiltrate assigned client(s) by building a close
professional relationship with all decision makers in terms of
transportation and Logistics. Work closely with local operations
team, Key Account Managers and Regional Account Manager (RAM) to
ensure all service expectations are being met. Understand clients
problems and challenges, while looking for opportunities to design,
offer, sell and implement competitive logistics and supply chain
solutions related but not limited to: air freight, ocean freight,
domestic trucking, customs brokerage, project management, rigging,
and assembly. Provide prompt and compelling service proposals to
address clients requirements, earn trust from client and
reduce/eliminate clients willingness to look for quotations from
competitors or to launch RFQ processes. Develop account-specific
growth strategy and metrics to track success. Develop relationships
with current and new prospective suppliers to ensure service
proposals are competitive for the client and profitable for MEC.
Ensure that reputable suppliers in place for handling day to day
cross border and trucking needs. Become knowledgeable on MECs
capabilities and success stories within the clients industry of
focus . Develop new customer relationships with companies within
the industry of focus and geographically related to the
district/area where employee is located. Drive contract management
process and be responsible for accurately and timely quotations for
assigned customers using general tariffs provided by product
leaders and based on knowledge of customer buying triggers and/or
target/market rates. Must work closely with Director of Account
Management, Sales heads, and Ops to ensure that all pricing is
aligned as needed. Responsible to develop, maintain, train,
certify, and re-certify all full time, part time, and 3rd party
payroll employees who handle assigned customers on CSOPs (Customer
Specific Operating Procedures). Define and implement client
specific SOPs and ensure that they are being adhered to throughout
the MEC Organization at regional and local levels. Responsible for
ensuring that all customer requested milestones and metrics are
being met to exceed client expectations. Work closely with origin
or destination stations to identify and solve any root cause issues
that may be leading to service failures. Organize and lead local
Customer Business Reviews. Other duties as assigned my management.
Management Responsibilities This position could supervise up to 4
full time employees and may supervise temporary employees from time
to time based on volumes. Qualification Requirements To perform
this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Customer oriented
person, with operational experience in freight forwarding and
logistics Experience penetrating existing clients Strong Freight
Forwarding Operational Background Understanding and ability to
present and sell supply chain solutions Capable of generating new
sales leads and customer relationships Past account management
experience a plus. Minimum 10 years of freight forwarding
experience required preferably within Air Import Operations
Associate or bachelors degree (Business, Management, Engineering,
Transportation, or associate field), or 8-10 years related
experience and/or training, or equivalent of education and
experience.
Keywords: Morrison Express, Modesto , (USA) Global Account Manager, Logistics, Transportation & Drivers , South San Francisco, California
