ModestoRecruiter Since 2001
the smart solution for Modesto jobs

TurboTax Live Tax Associate -" Virtual Nationwide Opportunity

Company: Intuit
Location: Modesto
Posted on: January 12, 2021

Job Description:

Description Overview Veterans and military families encouraged to apply If you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. Responsibilities -- - This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns -- - Compiling/preparing tax returns for TurboTax Customers -- - Gathering/organizing and accurately entering customer data in the federal and state tax returns for review -- - Communicate directly with the customer as needed -- - Coordinate customer meetings and follow-up -- - Communicate updates to credentialed tax experts on assigned customers -- - Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations -- - Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries -- - Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: -- - Accurate and complete customer data entered in tax returns for credentialed tax expert review -- - High quality customer interactions and experiences -- - Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions -- - Proficient with technology and solid knowledge of computer operations and software. -- - Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer -- - Document customer interactions -- - Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes Qualifications -- - College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax -- - Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules -- - Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. -- - Prior tax preparation experience in a tax practice or retail setting required. -- - PTIN required -- - Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA -- - Strong customer service skills with ability to empathize and instill confidence -- - Ability to work within a team to assist in preparation of accurate tax returns in a timely manner -- - Strong Research skills and the ability to quickly use online resources to find answers -- - Critical thinking and problem solving -- - Persistence and determination -- - Willingness to utilize audio/visual tools to communicate with customers ----- - Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well ----- - Friendly and reassuring on camera -- - Bilingual (English/Spanish) communication skills (written & spoken) a plus

Keywords: Intuit, Modesto , TurboTax Live Tax Associate -" Virtual Nationwide Opportunity, Other , Modesto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Delivery Driver / Courier
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: West Sacramento
Posted on: 01/17/2021

No car? No problem. Deliver with DoorDash on our e-bikes
Description: Want to earn money, but don't have a car Deliver with DoorDash. We'll even set you up with an e-bikeWhat is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about (more...)
Company: Doordash
Location: San Bruno
Posted on: 01/17/2021

Field Compliance Administrator
Description: JOB REQUISITIONField Compliance AdministratorLOCATIONSAN RAMONJOB DESCRIPTIONRobert Half is seeking a Field Compliance Administrator to join the corporate team.pecific responsibilities include: First (more...)
Company: Robert Half Corporate Internal
Location: San Ramon
Posted on: 01/17/2021


Dog Sitting Wanted - Cat Lover Sought For House Sitting / Care, Seeking Pet Sitter
Description: Couple needs overnight house sitting and cat care for dates of: br br 3/26 Monday
Company: PetSitter
Location: Santa Cruz
Posted on: 01/17/2021

Make Up To 20hour Deliver With Doordash in West Sacramento
Description: Make Up To 20hour Deliver With Doordash - Doordash Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with (more...)
Company: Doordash
Location: West Sacramento
Posted on: 01/17/2021

Environmental Planner / Regulatory Specialist - Roseville, CA
Description: Position: Environmental Planner / Regulatory Specialist Office: Roseville California Term: Long Term Full Time Career Opportunity Compensation: 50,000 - 56,000 per year DOE - Current benefits offered (more...)
Company: TJG Civil Engineers and Land Planners
Location: Rocklin
Posted on: 01/17/2021

Travel Nurse RN - NICU - Neonatal Intensive Care - $1,483 per week
Description: American Mobile Healthcare is seeking a travel nurse RN NICU - Neonatal Intensive Care for a travel nursing job in Santa Cruz, California.Job Description Requirements ul li Specialty: NICU - Neonatal (more...)
Company: American Mobile Healthcare
Location: Santa Cruz
Posted on: 01/17/2021

Medication Assistant / Med Tech - San Rafael
Description: Req ID 2 br Job Category Clinical Services br Shift NOC, On-Call br Who We Are br br An Elder Care Alliance Community br br AlmaVia of San Rafael br br Do you enjoy working with seniors (more...)
Company: Elder Care Alliance
Location: San Rafael
Posted on: 01/17/2021

Make Up To $20/Hour - Deliver With Doordash
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: West Sacramento
Posted on: 01/17/2021

Backend Engineer - iOS / Android
Description: This Audio and sound EFX company is developing new mobile products in the consumer audio arena. They need a hands-on backend engineer to design and implement from the ground up the system stack and architecture, (more...)
Company: Motion Recruitment
Location: Santa Cruz
Posted on: 01/17/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Modesto RSS job feeds