Navigate Dealer Management System (DMS) to make appointments for
the Service Department, cashier, close invoices, update customer
information and conduct follow-up.
Create files, organize and maintain service records, file in
numerical and alphabetical order.
Work in a fast-paced team environment to accomplish goals set
forth by the Dealership.
Ability to administer approved Customer Satisfaction questions
to customer and decipher the outcomes of those questionnaires.
Set, meet and exceed CSE goals set by management.
Courteously greet all visitors to the Dealership.
Answer large volume of inbound calls and direct to the
Keep track of various personnels availability within the store
and sales personnels up system.
Complete all administrative work assigned by the Business Office
and the Fixed Operations Team.
Scan repair orders, parts invoices, payables, bank deposit
information, etc. into the DMS system.
Run company errands as requested, including but not limited to,
the daily bank deposit and post office drop.
Competently use Microsoft Office to communicate through email,
create and maintain spreadsheets or type Word documents as
Have the ability to handle more than one task at a time.
Assist the Business Office with day-to-day clerical duties as
Run necessary Sales reports.
Update customer emails from the Owner-Link Registration