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Customer Service Cashier & Receptionist

Company: Mistlin Honda
Location: Modesto
Posted on: May 3, 2021

Job Description:

Job-Specific Expectations

Navigate Dealer Management System (DMS) to make appointments for the Service Department, cashier, close invoices, update customer information and conduct follow-up.

Create files, organize and maintain service records, file in numerical and alphabetical order.

Work in a fast-paced team environment to accomplish goals set forth by the Dealership.

Ability to administer approved Customer Satisfaction questions to customer and decipher the outcomes of those questionnaires.

Set, meet and exceed CSE goals set by management.

Courteously greet all visitors to the Dealership.

Answer large volume of inbound calls and direct to the appropriate person/department.

Keep track of various personnels availability within the store and sales personnels up system.

Complete all administrative work assigned by the Business Office and the Fixed Operations Team.

Scan repair orders, parts invoices, payables, bank deposit information, etc. into the DMS system.

Run company errands as requested, including but not limited to, the daily bank deposit and post office drop.

Competently use Microsoft Office to communicate through email, create and maintain spreadsheets or type Word documents as needed.

Have the ability to handle more than one task at a time.

Assist the Business Office with day-to-day clerical duties as requested.

Run necessary Sales reports.

Update customer emails from the Owner-Link Registration forms.

Keywords: Mistlin Honda, Modesto , Customer Service Cashier & Receptionist, Other , Modesto, California

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