Company: The Michaels Organization
Posted on: June 7, 2021
Our business is real estate, but our organization is so much
more than bricks and mortar, beautiful buildings and well-managed
properties. Our business is about people who need a place to call
home and the people of Michaels who make it all happen.
The Community Manager has full on-site day-to-day responsibility
for all property (community) management activities/functions and
ensures that a property or properties under his/her control are
maintained at all times in good physical condition and with a
stable fiscal operation, providing residents a clean and
The Community Manager is responsible for management,
coordination and overseeing of all phases of the operation of a
property, including (but not limited to): providing leadership and
direction to all staff at the property, budget preparation and
control, general administration, property maintenance (exterior and
interior), unit leasing and collections, all financial and
administrative reporting concerning the property, staff and
residents, resident relations, and control of the financial
resources and assets of the property.
Responsible for the management, direction, training and safety
of all employees assigned to the property or properties under
his/her control. Must have ability to assess critical or emergency
situations, make calm and sound business judgments' and respond to
situations when management support is not immediately
Responsible for hiring (for open positions approved by the
Regional Property Manager), training, completing and conducting
performance evaluations for all staff at the property, recommending
salary increases, and when required counseling, disciplining and
terminating employees under his/her direct control in accordance
with company policy.
Establish schedules and assign staff for office work as well as
routine and emergency work. Approve and schedule paid and unpaid
time off requests from staff.
Train staff in safe operating procedures, and accurately report
all accidents and emergency situations to appropriate
Creates, designs and executes marketing campaigns for leasing of
rental units, including promotion, tours of property and rental
units. Prepares, processes, modifies and signs lease agreements and
related forms. Maintains knowledge of competition and market
conditions effecting leasing and operations and makes adjustments
to the business and marketing models to ensure the Company remains
competitive and in compliance with applicable federal and state
Ensures all residents living in community meet compliance and
eligibility requirements as established by the appropriate local,
state and/or federal agencies. Address any non-compliant issues
swiftly and appropriately.
Assist in preparation and implementation the annual budget and
maintain accurate financial records for the property, including
payroll records, daily bank deposits and control of the cash
accounts at the property. Maintain vacancy information reports as
required by corporate, investors and monitoring agencies.
Supervise any outside contractors working on the property.
Perform physical needs assessment, negotiate contracts with
vendors, and ensure work is completed by the agreed upon
Participate in and direct office and maintenance staff regarding
all move in/out and agency inspections and inspection
Meet and work with residents, resident organizations and
resident services providers to address issues, make improvements,
and maintain positive relations.
Comply with all Company Accounting and Operations directives,
policies and procedures.
Continually inspect property recording deficiencies, making
improvements and taking any required actions according to Company
Obtain all certifications or licenses that are required by the
company, state or agencies within first year of employment. Remain
current on and compliant with all laws and policies effecting the
leasing of the property and all required certifications.
- Perform other duties as assigned.
Required Experience: -Two or more years' experience in
multi-family residential property management, preferably with
experience with direct supervision of employees.- Multi-family
residential leasing experience required.-Accredited Resident
Manager or similar designation preferred.-Accounting/Financial and
Administrative background preferred.-Tax Credit, Section 8 and/or
Public housing experience preferred.
Required Education/Training: -High School Diploma or equivalent
required.-Two or more years of college preferred.-Required
certifications or licenses preferred, or the ability to obtain
within one year required.
Required Skills and Abilities: -Professional appearance and the
ability to resolve conflicts in a professional manner-Excellent
organizational skills with attention to detail and ability to keep
accurate and legible financial records.-Must possess valid driver's
license, driving record and vehicle (in most cases, exceptions may
- Primarily an office environment, but will need the ability to
meet residents in their units, show units to potential residents,
walk around to inspect the property, often in a multi-story
facility including climbing stairs. May work around cleaning
solvents, paint fumes and landscaping chemicals. Evening and
weekend work may be required as well as on-call response to
emergency or maintenance situations.
Keywords: The Michaels Organization, Modesto , Community Manager, Other , Ripon, California
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