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Customer Service Representative I

Company: Flory Industries
Location: Salida
Posted on: January 9, 2022

Job Description:

At Flory Industries our people and our values are our biggest assets. We are focused on living our core values of Faith, Family, and Integrity in everything we do. We strive to provide our employees with an enjoyable atmosphere, clear sense of individual direction and worth, as well as a feeling of accomplishment for a job well done. Listed Benefits: Low Cost Medical Insurance Clearly defined pathways to advancement, to help you build a career that you can feel great about NAPA and Flory store employee discounts Verizon Wireless cell phone discount Exclusive employee only online store, for all your Flory swag Quarterly Bonuses Quality and Safety Training Low Cost Dental and Vision Insurance 401K/ Profit Sharing Competitive Pay Employer paid term life insurance Paid Holidays Paid Time Off Employer Assistance Program Flexible Spending Accounts Position: Customer Service Rep. -Full-Time -Day Shift The Customer Service Representative I is responsible for providing great service to customer by answering questions, providing product information, and handling orders, payments, and returns. Responsibilities: Answer customer phone calls and respond positively and quickly to their needs and concerns. Provide information about products and services Handle service returns Record details of customer contacts and actions taken Research answers or solutions as needed Refer customers to supervisors, managers, or others who can help Keep work areas clean and organized Restock merchandise in front retail area. Serve Flory Technicians with their parts requests. Qualifications High School Diploma, GED, or equivalent Preferred Spanish (Bilingual) EEO Statement Flory Industries provides Equal Employment Opportunities Flory Industries require all candidates to pass a pre-employment physical and drug test before starting employment.

Keywords: Flory Industries, Modesto , Customer Service Representative I, Other , Salida, California

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