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Store Support Operator

Company: VirtualVocations
Location: Modesto
Posted on: October 30, 2024

Job Description:

A company is looking for a Store Support Operator to provide customer service for store and field teams on various projects.



Key Responsibilities

Handle customer inquiries via calls, emails, and voicemails, logging information into the Remedy database
Resolve 80% of inquiries on the first contact and maintain Remedy Ticket integrity
Document activities and develop feedback reports to communicate project findings


Required Qualifications and Education

High school diploma or General Education Degree (GED)
Minimum of 2 years related experience or equivalent combination of education and experience
Knowledge of Store Operation policies and procedures
Basic understanding of automotive terms and vehicle repairs preferred
Ability to work a flexible schedule

Keywords: VirtualVocations, Modesto , Store Support Operator, Other , Modesto, California

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