Field Technician

Company: Flory Industries Inc
Location: Salida
Posted on: February 25, 2021

Job Description:

The Field Technician is responsible for providing customer service and customer support during field visits or dispatches.Responsibilities:* Engine Service* Hydraulic Service* Rubber Goods* Component Replacement (Idler, tensioner, belts, etc.)* Bearing Replacements* Glass Replacements* Service Changeover Jobs* Pickup Belts, Chains, Blower Work, Etc.* Engine Run Ability, Diagnostics & Repair* Electrical System Troubleshooting & Repair* Hydraulic System Troubleshooting & Repair* A/C System Diagnostics & Repair* Provide service and customer support during field visits or dispatches* Manage all on site installation, repair, maintenance and test tasks* Diagnose errors or technical problems and determine proper solutions* Produce timely and detailed service reports* Document processes* Follow all company's filed procedures and protocols* Cooperate with technical team and share information across the organization* Comprehend customer requirements and make appropriate recommendations/briefings* Build positive relationships with customers* Create reports of the customers serviced each day* Demonstrate how to properly use machinery* Meet all the appointments scheduled for the dayAccountabilities & CompetenciesSafety* Works safely and follows all safety work rules according to company handbook, safety policies and procedures, trainings, etc.* Reports any unsafe conditions or unsafe work practices.* Offers safety recommendations to improve safety performance.* Encourages safe behavior with coworkers.* Participates in safety meeting or add input for safety meetings.* Assists in eliminating hazards.* Supports safety initiatives.Conceptual Skills* The ability to work and visualize abstract concepts and ideas* The ability to work with minimal to no supervision.* Effective organizational and time management skills* Quick LearnerImprovement* Desire for continual learning and personal growthVerbal Communication* Effectively craft and deliver concise and informative communications, to listen to and address the concerns of others, and to transfer and translate information from one level or unit of the organization to another.Functional And Technical Skills* Great mechanical aptitude* Ability to diagnose problems with equipmentAttention to Detail* Has a critical eye for detail and will settle for nothing less than his/her best effort in achieving exceptional qualityJudgment* Has the expertise and experience to utilize problem solving skills in the solution of any given problem.* Ability to demonstrate good common sense and sound judgmentTeamwork/Interpersonal Effectiveness* * Self-Motivated* Fosters a supportive "win-win" and fun team environment. * Actively participates in achieving team goals and supports teamwork across all departments and divisions. * Willing to compromise and looks for solutions that benefit the company as a whole. * Displays respect for differences among team members and gives credit where credit is due. Ethics/Integrity* * Considers FLORY'S's mission/vision/values statements in making decisions and taking actions. * Sets example of high work ethic and integrity. * Words are consistent with their actions. * Willing to take necessary actions when serious ethical issues are at stake. * Willing to confront rumors, gossip and other inappropriate behaviors that are contrary to our values and culture.Accountability* * Accepts personal responsibly for the quality and timeliness of their work. * Does not offer or accept excuses for failures, including passing responsibility on to others.* Creates own measure of excellence and makes specific changes to improve performance continuously.Physical Demands and Abilities* Ability to lift up to 50 pounds* May spend long hours standingQualifications* High School Diploma, GED, or equivalent* 5+ years of experience performing all duties of a mechanic * Must have Clean DMV Record* Must have Own ToolsPreferredExperience working on diesel engines and hydraulicsPowered by JazzHR7ixpbTYoHs

Keywords: Flory Industries Inc, Modesto , Field Technician, Professions , Salida, California