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Service Technician

Company: Reiser
Location: Modesto
Posted on: July 12, 2019

Job Description:

As a REISER Field Service Technician, you will be assigned a territory and dispatched to customer sites to install, service, and repair food processing and packaging machinery. As part of a highly motivated team of well-rounded Field Service professionals, your mission is to assure that preventive maintenance and operational repairs are performed and carried out on REISER food production equipment earning high customer satisfaction ratings.REISER is a premier provider of custom industrial automated systems for Food processing and packaging operations. Customers want high-yield, high-quality production of prepared foods, bakery, cheese, meat, poultry and seafood products. REISER delivers!Essential FunctionsField Service Technicians start a REISER career with a product training program at our office in Canton, MA and are welcomed into the Field Service team. As a customer-focused technical product expert, the Technicians will apply highly developed troubleshooting, mechanical and electrical skills, and sound knowledge of hydraulic, pneumatic and electronic control systems to provide pre-sales technical support, installation of new equipment, preventive maintenance and on-site equipment repair.Travel 90% within territory and as necessary to assignments in other territories;Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures;Engage with customer on site, analyze equipment performance, troubleshoot to isolate problem and determine actions needed to restore system to performance specifications;Share information with team members, customers and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status;Repair or replace defective parts using REISER immense inventory system; Inform customers of routine preventive maintenance techniques;Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.Requirements2+ years of maintenance experience -- servicing, troubleshooting and repair of electromechanical machinery;Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturers specifications;Basic knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems;Initiative, critical thinking, complex problem solving, judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others and leadership;90% travel - mostly within territory by automobile or plane whatever modeFood Packaging Machinery experience is desired.Bilingual English-Spanish skills are a bonus.Reiser is a family-owned, privately-held distributor of food processing and packaging machines for automated production lines. At nearly Nearly 60 yrs old REISER has never had a layoff. REISER = Stability + Growth.In 2018 we completed a 60,000 square foot addition that doubled the size of our building.For five consecutive years our Sales have grown at least 10% per year.Our US employee headcount is a little over 300. That number has doubled over the last five years.

Keywords: Reiser, Modesto , Service Technician, Professions , Modesto, California

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